Diabetes Caregiving: Helping a Loved One, Chapter 4: Spotting and Treating a Low

When a Low Needs Emergency Help

Know when a low is an emergency, what never to give by mouth, and why a written plan helps.

Know when a low needs emergency help and what not to do while you wait.

Some lows need emergency help right away. Call emergency services if the person is unconscious. That means they do not wake or answer when you talk or touch them.

Call them too if they have a seizure, which is a sudden shaking fit. Also call if they cannot swallow safely.

In the US, dial 911. Elsewhere, call your local emergency number.

Never put food or drink in the mouth of someone who does not respond. The same goes for someone who cannot swallow safely. Liquid can slip into the lungs and cause serious harm.

Turn the person onto their side. Glucagon, a medicine that raises blood sugar, is used when someone cannot swallow safely. Call 911 even if they wake up after glucagon.

A written emergency plan gives everyone the same steps. It should list the care team's instructions and emergency contacts.

Share copies with family and friends who may be nearby. Show each person their part, so no one has to guess.

Keep it easy to find, like on the fridge or in a phone note. Ask your care team what to include.

Key takeaways

  • Unconscious, seizing, or unable to swallow safely means call emergency services.
  • Never put food or drink in the mouth of someone who cannot swallow safely.
  • A written plan helps everyone know their part.

Try it

Make sure the emergency plan is easy to reach, and show a copy to one nearby person.